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Shipping & Returns


Shipping Rates

  • Click on your shopping cart at any time to find out how much each shipping option is to your address for the content of your cart.
  • Returned packages due to incorrect shipping address will be sent again after shipping charges have been settled.

 

Shipping - Canada & USA

  • Free shipping with Canada Post / USPS on orders over $75 within North America (excluding Alaska & Hawaii) - NO TRACKING (1-3 weeks)
  • UPS Express - tracking provided, require phone number on account (fastest)
  • UPS Standard - tracking provided, require phone number on account (best value)

 

Shipping - International

  • Canada Post Small Packet - NO TRACKING (1-3 weeks)
  • UPS Worldwide Express - tracking provided, require phone number on account (most reliable)

We currently ship to the following countries:

Australia, Brazil, Canada, France, Hong Kong, Indonesia, Ireland, Italy, Japan, Korea, Malaysia, Netherlands, Philippines, Singapore, Spain, Sweden, Switzerland, Taiwan, United Kingdom, United States

* If we do not currently ship to your location, please see 'locations' for a list of yaby partner shops near you.

 

Returns & Cancellations

  • Orders may be canceled prior to shipment by making a cancellation request via email.
  • We do NOT accept returns on opened products. If an item has been damaged in shipping, it will be exchanged for the same item only.
  • Refused delivery or if an unopened package is returned - we will refund your account after receiving the package less any shipping charges. Shipping charges are not refundable unless we made an error in your shipping.